We are here to answer your cycling questions with an expert team you can trust.
We’ll make it easy and organise your new bike and all your accessories.
To make sure you are buy the right bike to meet your needs
Please note T&C’s apply
Trek e-bikes simply amplify your pedaling effort. They pedal like a regular bike, but the wind is always at your back and hills melt away.
No, electric powered motorcycles use a throttle to engage the power. Trek e-bikes are pedal-assist, so input to the pedals determines the level of assist. Riding an electric bike with pedal-assist is incredibly intuitive, and anyone who can ride a bike will immediately feel comfortable on one.
Electric bikes break down barriers to riding. Most importantly, they are incredibly fun. Ride farther, see more, and explore the possibilities that come with a little extra power.
Many trails and bike paths allow e-bikes. Speed e-bike regulations vary by country, state, and city. Please check with your local authorities for clarification.
Depending on where you live, speed e-bikes (those that can reach 28mph/45kph) may require licensing or registration. The rules are changing quickly, so it’s best to check with local authorities for clarification.
Check individual bike specifications and market availability for specific top speeds, but top speeds range from 16mph/25kph to 28mph/45kph.
Common accessories like fenders and racks will fit most of our e-bikes, and many already come equipped with such features!
This configuration keeps weight centered and low for predictable handling and improved ride quality.
Bikes equipped with Shimano STEPS have three levels of assist, and Bosch systems provide four levels of power assist.
Riders don’t always need the same amount of assist. Using less assist increases battery life, while the option to use more is always there for acceleration or climbing hills.
A watt hour is a measurement of battery capacity. Think of it as the “size of the gas tank.”
General range is 20-100 miles/32-160 kilometers depending on power modes, terrain, and other riding conditions like load or wind. Bosch has a handy e-bike range calculator that will help you estimate range for specific riding conditions.
Most are controlled from the handlebar. Earlier generation Shimano STEPS systems, such as the one used on Lift+, have a power switch on the side of the battery that serves as the on/off switch for the whole system.
Approximately 3-5 hours to charge, depending on the state of the battery prior to charge.
The battery charges like any personal computer or cell phone. Plug the charger into a wall outlet and connect the charger to the battery. Most Trek e-bikes don’t require you to remove the battery to charge, but it’s always an option. Lights on the side of the battery indicate when it is completely charged.
Yes.
Yes, the battery is locked to the bike and a key must be used to remove it.
Battery replacement keys are available through your local retailer.
No, the efficient motors used by Trek are not regenerative. Most regenerative motors provide a negligible amount of energy back to the battery, and sacrifice a lot in efficiency.
Yes. The battery management systems stop the motor from drawing power when the battery’s capacity reaches a certain point, but there is still ample power available to operate the lights.
Replacement batteries are available directly from Bosch and Shimano.
Like all Trek bikes, the frame is covered by a limited lifetime warranty. Bosch offers a warranty of 2 years or 500 cycles, and Shimano offers a warranty of 2 years or 1,000 cycles for the battery.
Maintenance is generally the same as with any other bicycle. Lithium ion batteries perform better at room temperatures and battery life depletion may occur if left outside in extreme temperatures, so we recommend storing them indoors.
Here at Gary’s Cycles we have a fully equipped Shimano Service Area.
Gary’s Cycles Sligo
ENJOY 5% OFFOrder today with the following code
HAVE5
T&C\'S APPLY
